Privacy Policy
Last Updated: September, 3, 2023
1. Introduction
1.1 Purpose of the Privacy Policy
Welcome to Outrnr's Privacy Policy. Your privacy is of utmost importance to us, and we are committed to being transparent about how we collect, use, and share your personal information. This Privacy Policy describes our practices concerning the information collected through our website, mobile applications, and other online services (collectively, the "Services") that link to this Privacy Policy.
1.2 Scope and Application
This Privacy Policy applies to all users of our Services, including guests, hosts, and visitors. It explains what information we collect, how we use it, and your rights and choices concerning your information. Please read this Privacy Policy carefully, as it forms a part of our Terms of Service.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy, and you agree to our practices as described herein. If you do not agree with our practices, please do not use our Services.
2. Information Collection
2.1 Types of Information Collected
We may collect various types of information, including:
Personal Information: Such as your name, email address, phone number, and payment information. Usage Information: Such as details about how you use our Services, search queries, and interaction with content. Location Information: Such as your IP address or specific location if you provide consent. Device Information: Such as information about your computer, mobile device, browser type, and operating system.
2.2 Methods of Collection
We collect information through various means, including:
Directly from You: Such as when you register, make a booking, or communicate with us. Automatically: Such as through cookies, web beacons, and other tracking technologies. From Third Parties: Such as social media platforms if you link them to our Services, or other partners and affiliates.
2.3 Information from Third Parties
We may also receive information from third parties, such as marketing partners, research firms, and analytics providers. This information may be combined with other information we collect to enhance our Services and provide a personalized experience.
3. Use of Information
3.1 How Information is Used
We may use the information collected for various purposes, including to:
Provide and Maintain Services: Such as fulfilling bookings, processing payments, and offering customer support. Improve and Personalize Experience: Such as customizing content, recommendations, and advertising based on your preferences and interactions. Communicate with You: Such as sending you notifications, promotions, surveys, and updates about our Services. Analyze and Monitor Usage: Such as understanding user behavior, trends, and effectiveness of marketing efforts. Ensure Security and Compliance: Such as detecting and preventing fraud, protecting against unauthorized access, and complying with legal obligations.
3.2 Legal Basis for Processing
We process your information based on legitimate interests, including providing and improving our Services, protecting our users, and complying with legal requirements. Where required by law, we will obtain your consent for specific processing activities.
4. Sharing and Disclosure
4.1 With Whom Information is Shared
We may share your information with:
Other Users: Such as guests and hosts, as needed to facilitate bookings and communication. Service Providers: Such as payment processors, marketing agencies, and technology partners who assist us in providing our Services. Affiliates and Partners: Such as businesses we collaborate with for promotions, events, or joint services. Legal and Regulatory Authorities: When required by law, legal process, or to protect our rights and the safety of others.
4.2 Legal Requirements and Law Enforcement
We may disclose your information if required by law, legal process, or government request, or if we believe such action is necessary to:
Comply with Laws: Including regulations, legal processes, and government requests. Enforce our Terms and Policies: Including investigations of potential violations. Protect the Rights and Safety: Of Outrnr, our users, or others, including to detect, prevent, or address fraud, security, or technical issues.
5. Cookies and Tracking Technologies
5.1 Types and Purposes
We and our third-party partners may use various technologies to collect and store information, including cookies, web beacons, and similar tracking technologies. These may be used to:
Enhance User Experience: Such as remembering preferences and settings. Analyze and Improve Services: Such as understanding user behavior and trends. Deliver Targeted Advertising: Based on your interests and interactions with our Services.
5.2 How to Manage Cookies
You have the ability to accept or reject cookies by adjusting your browser settings. Note that disabling cookies may affect the functionality and features of our Services. For more detailed information on managing cookies, please refer to your browser's help documentation.
6. Data Security
6.1 Measures to Protect Information
At Outrnr, we take the security of your information seriously. We implement a variety of physical, electronic, and procedural safeguards to protect your information, including:
Encryption: Utilizing encryption technologies to secure sensitive information during transmission. Access Controls: Implementing role-based access controls to limit access to authorized personnel only. Security Training: Regularly training our staff on best practices in information security. Monitoring and Auditing: Regular reviews and assessments of our security measures and protocols. However, please be aware that no security measures are perfect or impenetrable. While we strive to protect your information, we cannot guarantee its absolute security.
6.2 Data Breach Procedures
In the unlikely event of a data breach that affects your personal information, we will take prompt action to notify affected users in accordance with applicable laws and regulations. This may include providing details of the breach, the information affected, and the steps we have taken or will take to address the issue.
7. User Rights and Choices
7.1 Access and Update
You may access and update your personal information by logging into your Outrnr account. We encourage you to keep your information accurate and up to date.
7.2 Deletion
You have the right to request the deletion of your personal information, subject to certain exceptions provided by law. To make such a request, please contact us at [customer support email].
7.3 Opt-Out of Marketing Communications
You may opt-out of receiving promotional emails from us by following the unsubscribe link in the email or by contacting us. Please note that you may still receive non-promotional messages related to your account or our ongoing business relations.
7.4 Data Portability
Where applicable, you may have the right to request a copy of the personal information we hold about you in a structured and machine-readable format.
7.5 Right to Object and Other Rights
Depending on your jurisdiction, you may have additional rights to object to the processing of your personal information, restrict such processing, or lodge a complaint with a regulatory authority.
8. Children's Privacy
8.1 Age Restrictions
Our Services are not directed to or intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18.
8.2 Parental Control
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at support@outrnr.com. We will take steps to delete such information as soon as reasonably practicable.
9. Third-Party Websites and Services
9.1 Links to Other Sites
Our Services may contain links to third-party websites or services that are not owned or controlled by Outrnr. We are not responsible for the privacy practices or content of these third-party sites.
9.2 Third-Party Integrations
We may offer features that connect with third-party services, such as social media platforms. Using these features may allow third-party services to collect information about you. The information collected by third parties is governed by their privacy policies, and we encourage you to review those policies.
10. Changes to this Privacy Policy
10.1 Updates and Revisions
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will become effective when we post the updated policy on our Services.
10.2 Notification of Changes
We will make reasonable efforts to notify you of significant changes to this Privacy Policy, such as through an email notice, a notification on our Services, or other appropriate means.
10.3 Continued Use Constitutes Acceptance
Your continued use of our Services after the effective date of any changes constitutes acceptance of those changes. We encourage you to periodically review this Privacy Policy to stay informed about our practices.