Frequently Asked Questions

General Questions

Q: What is Outrnr?
A: Outrnr is a platform that connects outdoor enthusiasts with unique and sustainable accommodations in nature. Our mission is to make it easy for people to discover and book one-of-a-kind stays while promoting responsible outdoor recreation.

Q: How do I create an account?
A: To create an account, click on the "Sign Up" button on our homepage and follow the registration instructions.

Booking and Payment

Q: How do I book a stay?
A: Search for your desired location and dates, select a listing, and follow the prompts to book. You can choose between instant booking or sending a reservation request to the host.

Q: What payment methods are accepted?
A: We accept all major credit cards through our secure payment processor, Stripe Connect.

Hosting

Q: How do I become a host?
A: Click on the "Become a Host" button on our homepage and follow the instructions to create a listing and start hosting.

Q: What are the requirements for hosting?
A: Hosts must provide a safe, clean, and unique accommodation, verify their identity, and comply with our guidelines and local regulations.

Support

Q: How can I contact customer support?
A: You can reach our customer support team at support@outrnr.com or call us at .