More than 14 days prior: Full refund, excluding a minor processing fee. 7-14 days prior: 50% refund. Within 7 days: Sorry, no refund available.
Special Events & Holidays
More than 30 days prior: Full refund, minus a minor processing fee. 15-30 days prior: 50% refund. Within 15 days: Regrettably, no refunds.
Modifying Your Reservation
Date Changes: Swap your dates at no additional charge, based on availability. Other Adjustments: Some modifications might come with a nominal fee.
Missed your booking without letting us know? Unfortunately, we can't offer a refund for no-shows.
Need to Cancel or Make Changes?
Reach out to us at email@example.com or manage your reservation via your Outrnr account.
Life happens, and sometimes it's beyond our control. If you're facing unique challenges like serious illnesses or family emergencies that affect your plans, get in touch. We're here to listen and assist.